Shipping policy

Shipping Policy

Effective Date: September 13 2025

Thank you for shopping with Music Wave Lab! We work with Printify to fulfill and ship all of our products. Below you’ll find details about our shipping process.

Order Processing

  • All orders are made to order.

  • Processing time (printing + preparation) usually takes 2–7 business days before shipping.

  • You’ll receive a confirmation email once your order is placed, and another email with tracking information once it ships.

Shipping Times

Estimated delivery times after your order has been fulfilled:

  • United States: 5–10 business days

  • Canada: 7–15 business days

  • Europe: 7–15 business days

  • Rest of World: 10–20 business days

Please note: Delivery times are estimates and may vary due to customs, postal delays, or high seasonal demand.

Shipping Costs

  • Shipping costs are calculated at checkout and depend on the product type, quantity, and destination.

  • Multiple items in your order may be shipped separately at no extra cost, as products may come from different Printify production partners.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Wrong Address Disclaimer

Please make sure you provide the correct shipping address. If an address is incorrect or incomplete, the package may be returned to our printing partner. Re-shipping fees may apply.

Customs, Duties & Taxes

International orders may be subject to customs fees, import taxes, or duties. These charges are the responsibility of the customer and vary by country.

Lost or Delayed Packages

We are not responsible for lost, stolen, or delayed packages caused by the carrier. If your package appears lost, please contact us at [your email address] and we will do our best to assist you.

Contact Us

For any shipping-related questions, please contact us at:

Music Wave Lab
Email: support@musicwavelab.com
Website: https://musicwavelab.com